At what age shall I bring my puppy for a groom?

We recommend puppies to have their first groom at 12-14 weeks old

How often should I bring my dog for a groom?

We recommend every 7 to 8 weeks for a full groom. If you would like to do a Tidy Up, we recommend to do that 4 weeks after a full groom.

Does Tiny Tails Pet Salon believe in cages?

Tiny Tails Pet Salon is absolutely a cage-free facility! We provide plenty of room for your pet to walk, drink and get their rest under the watchful supervision of our highly trained dog handlers.

What if my dog gets sick or hurt?

We take all possible precautions to ensure your pets safety while with us at Tiny Tails Pet Salon. In the event a dog is injured or feeling ill our professionals will immediately evaluate them, contact you as the owner & seek veterinary care if it is needed.

What if my dog is on heat?

You still can groom your dog while on heat unless they become aggressive.

What if my dog is matted?

If your pet is fully matted, we must use sharp tools close to the skin to remove mattings. This process in rare occasions might cause skin irritation, cuts and bleeding. This is customers consent to go ahead with removal of mattings and Tiny Tails bears no responsibility for any injury caused due to matting. There will be extra charges to groom matted dogs as we need extra time and extreme care to complete the groom.

What vaccinations are required?

We do not require proof of vaccination for online booking however make sure your dog is up-to-date with their vaccinations (C5 minimum). This includes vaccination against Canine Cough, Distemper, Hepatitis, Parainfluenza, and Parvovirus.

Why my dog’s nail bleeds after the nail cut?

It is normal for dogs nails bleed sometimes after nail clipping. The nail of a dog has a blood supply and a nerve Inside of it; this is sometimes referred to as the "Kwlk"“Quik”. The Kwlk can grow as far as the nails grow, therefore, when you cut the nails, the Kwlk will get cut and causes bleeding. After cutting the nails, the grown Kwlk will go back to where it should be. This process is not painful and the bleeding stops in few minutes or you can use bleed stoppers to stop it immediately. Don’t be concerned when seeing the blood on your dogs nails. As your dog ages, the bleeding of their nails is more likely to happen as dogs are less active during older age.